Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This warranty is provided in addition to your rights under the Australian Consumer Law.
Nube iO warrants that this product is free from defects in material and workmanship for a period of 12 months from the date of purchase stated on the purchase invoice or receipt.
This warranty excludes defects resulting from alterations of the product, accident, misuse, abuse or neglect.
For Nube iO to provide warranty, the product is required to be shipped back to an authorized Nube iO dealer or Nube iO.
Warranty does not include replacement, removal or installation labour.
Perishables, external accessories and batteries are excluded from this warranty.
This warranty only applies if:
In the opinion of Nube iO, the product has not been damaged by accident, abuse, misuse or misapplication, Acts of God, or as a result of service or modification by other than our authorised service technicians.
The original serial number of the equipment can be identified.
Nube iO is not an M2M SIM/mobile data carrier and do not supply 4G network carriage services. We are a reseller and may arrange for you to be supplied with carriage services by a carrier or a carriage service provider. Accordingly, you acknowledge and agree that:
We are not responsible for any act or omission of any carrier or carriage service Provider who we arrange to supply carriage Services to you.
We are not responsible for any interruption in, disruption to or suspension by a carrier or carriage service provider of the carriage services supplied to you.